Elevate Customer Cancellation Survey

First tell us what service(s) you are cancelling? 

I'm moving to an area where Elevate isn't available.

I could no longer afford Elevate internet and found more affordable option.

I took advantage of a promotional offer from a different provider.

The quality of my Elevate internet service was less than expected. 

Elevate tech support did to meet my expectations.

I'm cutting the cord and using streaming services, like Netflix or Sling, instead.

I could no longer afford Elevate TV and found a more affordable option.

The quality of my Elevate TV service was less than expected.

Elevate TV doesn't have the features I want and/or need. 

Elevate TV was hard to use and I didn't like how it worked.

I use a cell phone and no longer need a home phone.

I'm tired of getting robot-calls and telemarketers.

I can't afford to keep my home phone service.

The quality of Elevate's home phone service was less than expected. 